Establish contact with the person needing assistance and ask them to open Quick Assist on their computer.Here is the process to get Quick Assist up and running between two devices running Windows 10: The Quick Assist program comes on Windows 10 Home and Pro versions of the operating system and is installed by default. After that, they can terminate the sharing at anytime they feel it might be necessary and without any response necessary from the other end. The individual receiving the support via Quick Assist is always in control of the connection between devices and must grant permission to share access to their machine to establish the initial connection. In comparison to Remote Desktop Connection (RDC), establishing a remote and secure connection with Quick Assist to another PC is almost like flipping on a light switch while RDC is more like wiring that switch into the wall.īelow you will see a full gallery of images of both sides of the Quick Assist experience and it highlights a couple of handy features such as chat and inking support. The beauty of Quick Assist is that establishing a connection to the remote PC is a matter of just a couple of steps. This is where Quick Assist comes in for those local folks and those who are not nearby. However, in this age of COVID-19 and the wide coverage of stay at home orders, that is not a simple task these days.

If someone is local to my area, I can easily stop by and pay them a visit.

Like many of you, I help family and friends out with their computers quite often. Let’s talk about one of the hidden gems in Windows 10 – Quick Assist.

Quick assist desktop app